Beautiful Oceans Social Media How To Get Started With Facebook You Tube Twitter
A "How To Get Started" Guide to Social Media for Businesses: First Steps on Facebook, Twitter and YouTube. A hands-on Approach with Real-life Examples and Tools for The Beginner to Power User.
1.Top Internet Marketing Tips for Travel Destinations and Equipment Manufacturers: Master Twitter, Facebook and YouTube Strategies. Seminar sponsored by:BEAUTIFUL OCEANS 2. Who is Beautiful Oceans, who is Stephan Becker? Why Social Media Is Important To Your Business For each tool we will address the following questions: What is it? How to get started? ManagementTools and Analytics Facebook Twitter YouTube Collective social media management tools Real-life example: Beautiful Oceans Coral Reef Online Treasure Hunt Additionnal Resources BEAUTIFUL OCEANS 3. Beautiful Oceans Beautiful Oceans is an international coral reef education, mapping and conservation organization. We provide dive businesses with training, certification and materials that help them in offering extraordinary in-water experiences to Scuba divers and snorkelers: GPS Coral Reef Mapping (Customized 3D Coral Reef Maps of your dive sites)Science Instructor Development Courses (state-of-the-art dive briefings) Official certification courses and coral reef materials for resale to the end customer Destination Marketing Services (Online Coral Reef Treasure Hunts organized through Twitter, facebook and Google Earth) Science Dive & Snorkel Center membership 4. Stephan Becker Stephan possesses a bachelors degree in business administration, obtained in Munich, Germany and a Master degree in Hypermedia-Multimedia, obtained in Paris, France. A degree in Environmental Sciences from McGill University, Montreal. He holds a degree in Web Analytics, obtained from the University of British Columbia (UBC).Stephan has been on Facebook since 2007, has been on Twitter since January 2008 and has been running successful Google AdWords campaigns since 2007 forBeautiful Oceans Inc .Stephan is a standing member of the US-basedWeb Analytics Associationsince 2009. 5. Why Social Media Is ImportantHow do we define Social Media? Social mediaiscontent created by peopleusing highly accessible and scalable publishing technologies.At its most basic sense, social media is a shift in how people discover, read and share news, information and content. It's afusion of sociology and technology , transforming monologues (one to many) into dialogues (many to many) and is the democratization of information,transforming people from content readers into publishers .Social media has become extremely popular because it allows people to connect online to form andgrow both personal and business relationships . Source: Wikipedia 6. Why Social Media Is ImportantRipple effect: One Move, Moves many Social Media is Hot: People continue to spend more time on social networking and blog sites than ever before, with total minutes increasing 82% year-over-year and the average time per person increasing 67% year-over-year.Source: Nielsen, May 2009 7. Why Social Media Is Important Social networking sites arechanging the way consumers understand the world around them , the products they consume and the companies they support Consumer decisions areinfluenced by the recommendations of friendsas well as by traditional advertising Social media networks offereffective, alternate ways to promote your business and attract new customers 8. Why Social Media Is ImportantThe Social Media Menu: How to chose??? 9. Why Social Media Is ImportantFirst be aware about the most important channels in terms of volume (Facebook, My Space, YouTube, Twitter)- then select social media sites that best represent the nature of your business and yourpersonal affinity : 49% of Americanswatched an average of101 Online videos in January2009 48% of adult Americans have Facebook or MySpace accounts 16% update their Facebook or MySpace accounts at least once daily 5% use Twitter Source: The Twitter Book, Tim OReilly & Sarah Milstein, March 2009 10. Why Social Media Is ImportantWith 144.3 million unique visitors,Facebook was the No. 1 global social networkingdestination in May 2009the 7th consecutive month that Facebook has ranked No. 1 May 2009 also marked the5th consecutive month that Facebook has been the No. 1 social networking site in the U.S.,garnering 75.4 million unique visitorsa 190% increase over May 2008 11. Why Social Media Is ImportantTwitter.com was the fastest-growing Web brand in May 2009, increasing 1448% in the past year , from 1.2 million unique visitors in May 2008 to 18.2 million in May 2009 Despite being the fastest-growing brand year-over-year,Twitters month-over-month growthhas begun to slow, increasing 7% from April 2009 to May 2009 12. Why Social Media Is ImportantYouTubeSurpassed 100 Million U.S. Viewers for the first time in March 2009 More than 147 million U.S. Internet users watchedan averageof101 videos per viewer in January . The duration of the average online video was 3.5 minutes, up from 3.2 minutes per video in December. Comscore.com March, 2009 13. 14. Facebook There are three ways tobe visibleon Facebook: Facebook (personal) profile Facebook group (topic driven) Facebook page (more corporate)Cross promotion is not a streamlined process in Facebook (You need to enter a Captcha for each message that you are posting on a facebookpage).Why?: Facebook wants you to buy ads to promote your page 15. Facebook Why is it important to differentiate between aFacebook Profile, a Facebook Pageand aFacebook Group ? Major differences include: Facebook Pages are visible to unregistered people and areindexedby search engines (pop up in Google Search) Facebook Pages allow you to have statistics Facebook Pages allow you to advertise your corporate facebook page with facebook ads16. Facebook Facebook Pagevs.Facebook Group To conclude: Pages are generally better for along-term relationshipswith your fans, readers or customers Groups are generally better forhosting a (quick) active discussionand attracting swift attention 17. Facebook Facebook Pages Page badges allow you to draw customers, readers and fans to your facebook page from your website 18. Facebook Promotion of Facebook Pages Facebook Ads can be text or image ads Facebook ads provide basic targeting options and campaign optimization features19. Facebook Facebook Pages Designing Facebook Ads: 20. Facebook Facebook Pages Facebook Ads Analytics - the first days of the page: 21. Facebook Facebook Pages Facebook Ads Analytics increasing interactions = online community 22. 23. Twitter Your Twitter page Steps: Create an account Upload a picture, add description, open the account for everyone to see and interact Create a background ( adequateimage size is important) Learn Twitter specifics:140 characters only per Tweet or message (News style) Nurture your VIP followers (Re-Tweet messages-RT, Send personal messages via direct messages-DM, use hashtags-#, use link shorteners like bitly.com Do not Twitter to post messages, but useone of the numerousTwitter management toolsHave an objective and develop a strategy to achieve your objective 24. Twitter Your Twitter page Distinguish yourself with a well-designed background on Twitter (you can only display a picture, no links) 25. Twitter Your Twitter page Corporate identity: If you have several staff who enjoy Tweeting, set up multiple accounts and create brand awarenesswith the same corporate image 26. Twitter Twitter statistics http://twitter-friends.com(uses Google Analytics API) 27. Twitter Twitter statistics Referring sites towww.BeautifulOceans.comon Oct 10, 2009 Facebook and Twitter are sending traffic to BO corporate website (source: Google Analytics) 28. Twitter Example feedbacks During Online Coral Reef Treasure Hunt, Alpha test July 2009: On Twitter: @robkn007:Remind me that I have to put one of the BeautifulOceans #scuba destinations on my wish list. Via e-mail: Participating in your online coral reef treasure hunt and discovering the coral reefs of Providenciales Island in such a unique way strongly influenced my decision to book my next dive trip for Turks & Caicos. 29. Twitter Entry Level Productivity Tools Seesmic.com (Adobe Air) TweetDeck.com HootSuite.com 30. Twitter Advanced Productivity Tools Tweetminer.com (web and desktop application) 31. Twitter Advanced Productivity Tools Tweetminer.com 32. Twitter Advanced Productivity Tools 33. Twitter Advanced Productivity Tools Birdfeeder (Power user) Paceyssoftware.com 34. Twitter Tips For first-time users:create Twitter account (chose Twitter name carefully you cannot change it), uploadapicture, chose a generic Twitter template as background, download Seesmic for sending/receiving messages For business/power users:design your corporate image (Twitter background & accounts), define objective and strategy, use power tools such as Tweetminer and BirdFeederwitter.com Follow me atwww.twitter.com /StephBeautifulO 35. 36. YouTube Remember? More than 147 million U.S. Internet users watched an average of101 videos in January2009.Comscore.com March, 2009 37. YouTube Real-life example: Blendtec blenders Uses humour Demonstrates Product Many of their videos have been produced for less than $100 Video has been seen over 6,908,000 times 38. YouTubeReal-life example: Blendtec blenders involve users, providing the equipment,and exposure of user created videos in the Blendtec YouTube channel 39. YouTubeHow about your business?Inform, educate and sell: Own a dive business?:Provide added value in the form oftips related to scuba diving: How to do a buddy check? How to correctly connect the first stage to cylinder? Reputation marketing?: Show how your business is different on YouTube, be creative! Selling Dive Travel?: Interview your travel specialists about The hottest destinations for Spring 2010;Set up a YouTube channel with travel trends. Sign off your videos with the name and phone number of the travel agent. You are a dive equipement manufacturer?Demonstrate how your equipment works, present the benefits& competitive advantages, put it into a situation. Real, downtoearth practicality attracts YouTube viewers 40. YouTubeEntertain and Sell Create your own Buzz! Pure entertainment videos are the most viewed on YouTube Come up with creative ideas and tap into a large, captive audience this is the first time in history we are getting free air time 41. YouTubeTips Make sure to activate auto-share options 42. YouTubeStatistics > Since Google has taken over YouTube,Analytics features have been added.You can be almost certain that metrics options will further increase through time, providing you with very detailed insights into viewer behavior. 43. YouTubeStatistics Check viewer metrics to better understand what works and what does not 44. YouTubeStatistics Views Age & sex Location 45. YouTubeAdvanced Features Add text and interactivity to your videos Text, links(!), color 46. YouTubeAdvanced Features Download videos that are free of copyright or ask for authorization and add them to yourYouTube channel 47. Collective Productivity Tool -ShareThis Share This.com Install, use fromthebrowser text field or drop-down menu to share instantly on your social mediaaccounts: 48. Collective Productivity Tool- ShareThis Sharethis.com 49. Case Study: Coral Reef Online Treasure Hunt 50. Case Study: Coral Reef Online Treasure Hunt July 2009 Our Objective:To use Social Media as a tool to expose Scuba Divers and Snorkelers to diving equipment and selected dive destinations all around the world. The Steps: Step 1 Build a cohesive online community of captive Scuba divers, snorkelers and coral reef fans Step 2 Entice members of the online community to participate in online coral reef treasure hunts and reward their efforts with opportunities to win great prizes Step 3 Exposeparticipants to dive destinations and dive equipment during all phases of the game and generate qualified leads to participating treasure hunt sponsors 51. Case Study: Destination Marketing The tools: Monthly Online Coral Reef Treasure Hunts organized throughTwitterandFacebook,with 3D Coral Reef Maps also placed onGoogle Earth . July 2009 Alpha version of Online Coral Reef Treaseure Hunt Our Alpha Test focused mainly on Twitter52. Case Study: Destination Marketing Game play:participants have to find a word or a sentence the word or sentence could be anything, for the alpha verion we decided to focus on marine educational aspect Those that find the correct answer enter a draw to win great prices53. Case Study: Destination Marketing gameplay Broadcast channels 54. Case Study: Destination Marketing Riddles are broadcast daily on Beautiful Oceans Twitter and Facebook channels: Clue (Link) Game design for destinations with 3D coral reef maps: Game design for destinations without 3D coral reef maps (using our online Coral Reef Creature Kits): 55. Case Study: Destination Marketing Participants visit Beautiful Oceans website to locate the correct answer to the riddle of the day: Correct answer = a space for sponsorship & Advertisment Resort Dive center Tour Operator Equipment Manufacturer 56. Case Study: Destination Marketing Participants visit Beautiful Oceans website to locate the correct answer to the riddle of the day: space for sponsorship & Advertisment Resort Dive center Tour Operator Equipment Manufacturer Correct answer = l 57. Case Study: Destination Marketing Participant Feedback E-mail:Participating in your online coral reef treasure hunt and discovering the coral reefs of Providenciales Island in such a unique way strongly influenced my decision to book my next dive trip for Turks & Caicos. On Twitter: @robkn007:Remind me that I have to put one of the BeautifulOceans #scuba destinations on my wish list. 58. Case Study: Destination Marketing Outlook December 2009 Adding a new Beautiful Oceans channel to our Twitter presence. This channel will broadcast tips & tricks that will help you to gain an edge by capitalizing on social media avenues and other valuable Web 2.0 Internet tools: www.twitter.com/BuizBeautifulO(December) January 2010 Launch of Online Coral Reef Treasure Hunts based on Beautiful Oceans Creature Discovery Kits and 3D Coral Reef Maps (Beta) 1st Semester 2010 Development of interactive and animated 3D coral reef maps in Flash that enable diving destinations to draw participants directly to their websites Internet campaigns broadcast through social media channels including Facebook, Twitter and YouTube will play an important role throughout all phases of our product development, marketing and sales. 59. QUESTIONS? MY E-MAIL:[email_address] LEAVE ME YOUR E-MAIL ADDRESS OR BUSINESS CARD FOR THE UPCOMING BO DIVE BUSINESS CHANNEL ON TWITTER JOIN ME ON TWITTER:www.twitter.com/StephBeautifulO BEFRIEND ME ON FACEBOOK :www.facebook.com/Stephan.Becker DOWNLOAD THIS PRESENTATION:http://www.slideshare.net/stephanmontreal/beautiful-oceans-social-media-introduction 60. Twitter Useful resources Twitter: I think I get it. Now what do I tweet? http://www.bigducknyc.com/blog/?p=329 The Twitter Guide Book http://mashable.com/guidebook/twitte r/101/learning 5 Habits of Successful Executives on Twitter http://mashable.com/2009/06/12/twitter-executives/ Learn the lingo Twitter 101 http://business.twitter.com/twitter How to Gather and Use Twitter Metrics http://www.wikihow.com/Gather-and-Use-Twitter-Metrics