- 1.IBM Lotus ConnectionsHeidi VotawProgram Director, Social Software Mike Roche Sr. Technical Staff Member, Lotus ConnectionsJune, 2008 2008 IBM Corporation
2. Agenda STORY TITLE Market information Today Lotus Connections V1.x Lotus Connections V2 Future directions Additional information 3. Market Opportunity STORY TITLEBusiness social software market will be nearly $1 billion strong thisyear and over $3.3 billion by 2011 -- Dion Hinchcliffe, ZDNet Enterprise 2.0 Blog October 22nd, 2007 More than 40 percent -- or 2.8 million -- of small and mediumbusinesses (SMBs) in the U.S. are already using W eb 2.0 applications. -- AMI Report: quot;2006-2007 Small and Medium Sized Business (SMB) Global IT and Telecom Forecasting Model 4. Increasingly, workers of all ages & roles find themselves virtualSTORY TITLE 83% of IT Executives consider their company to be a virtual workplace (up from 57% in 2006) 91% of employees work in locations other than headquarters The number of virtual workers has increased by 800% from 2000-2005We connect more often across the Source: Building the Successful Virtual Workplace, 2007, Web than across the tableGetting a Grip on Collaboration, 2005Nemertes Research Inc. 5. Demand for GrowthSTORY TITLE Drives a Need for Innovation Innovators grow faster 75% of CEOs indicated that collaboration was important to innovation Top sources of innovation were employees, business partners and IBM Institute for Business Value, CEO Study 2006 customers It's not what work you expect Employee #1234 to accomplish per person-month of work. It's the work you never expected would happen, that suddenly creates new business. 6. Changing Demographics STORY TITLE Drives a Need to Empower the New Generation of Business Leaders Within the next seven 19% of the entireyears, 33 million American workforce people in Japan holding executive, (26% of the administrative and population) will be managerial over 65 years old positions will retire in the next five yearsBy 2016, the number In the year 2000, thereof individuals aged were more people 60-64 in Australia is receiving pensions inexpected to almost Italy than peopledouble working (22 versus 21 million) Source: Beazley, et. al, Continuity Management, Mackay, Alan. Mature Age Workers: Sustaining Out Future Labor Force. An Ageless Workforce - Opportunities forBusiness' Symposium Conference Paper. August 27, 2003. w ww.ageing.health.gov.au/ofoa/wllplan/aawpapers.htm, Time to act quickly on aging. The Japan TimesOnline. August 23, 2002 ww w.japantimes.co.jp/cgi-bin/getarticle.pl5?ed20020823a1.htm, A. Paulli, Pension systems and gradual retirement in Italy, September 2000, 7. Project-Based Work EnvironmentsSTORY TITLE Drive a Need for Improved Activity Execution Most work today involves dynamic processes being delivered by dispersed groups of people Making business decisions involves more than just traditional IT applications Emails / Faxes / Forms Instant Message Chats Team Discussions Web Pages, Documents, Adapted from: *C. Hill, R. Yates, C. Jones, S. Kogan, Beyond predictable Presentations, or Spreadsheetswork flows: Enhancing productivity in artful business processes, IBM Systems Journal, Vol. 45, No. 4, 2006, http://www.research.ibm.com/journal/sj/454/hill.html Web Conferences People need simple ways to structure adhoc activities 8. Changing Nature of Work STORY TITLE Drives a Need to Connect Dispersed Workforces Work environments are more complex Matrixed organizations Organization changes Mergers / Acquisitions Work environments are more disconnected Global companies Outsourcing Telecommuting / Remote workers More interactions with unknown people 9. If Those Are The Needs, What's The Solution? STORY TITLENeed for InnovationNeed to ConnectCEOs: sources of new ideas and innovation EmployeesBusiness partners (general population) Research and Clientsdevelopment (internal)Consultants Sales or service units CompetitorsOther Associations, trade groups, Think tanks conference boardsAcademiaInternet, blogs, bulletin boards45% 35% 25% 15%5% 5%15% 25% 35% 45%IBM Ins titute for Business Value . CEO Study 2006 Need for Execution Need to EmpowerEnterprise social software will be the biggest new workplace technology success story of thisdecade. 30% of enterprises will openly sponsor internalsocial sharing spaces to helpemployees find others with similar interest, skills, backgrounds and experiences.Gartner, Predicts 2007 Big Changes Ahead in the High Performance Workplace, Dec 5, 2006 10. Today ... Lotus Connections V1 & V2 2008 IBM Corporation 11. IBM Lotus Connections STORY TITLE Enterprise ready Social Software Lotus Connections isProfiles social software forbusinessthat empowers you to be moreinnovative and helpsBlogs Dogearyou executemore quickly by using dynamic networks of coworkers, partners andActivitiesCommunitiescustomers. 12. Lotus Connections Provides 5 Key Services STORY TITLEProfilesQuickly find the people you need by searching across your organizationusing keywords that help identify expertise, current projects andresponsibilitiesCommunitiesCreate, find, join, and work with communities of people who share acommon interest, responsibility, or area of expertiseBlogsUse a weblog to present your idea and get feedback from others; learnfrom the expertise and experience of others who blogDogearSave, organize and share bookmarks; discover bookmarks that have beenqualified by others with similar interests & expertiseActivitiesOrganize your work, plan next steps, and easily tap your expandingprofessional network to help execute your everyday deliverables, faster 13. Lotus Connections V1 a quick glimpse STORY TITLE 14. Access Lotus Connections from applications you already use STORY TITLE IBM Lotus NotesIBM Lotus SametimeIBM Lotus Quickr Powerful activityActivities and Profiles Add page to Activities sidebarplug-in Lotus Connections Services IBM WebSphere Portal Microsoft Office &ExtensibilityPortlet integrates any /Windows Explorerall services into portal Browser Upload files to Activities,pages / sitesBookmarklets search profiles, create a Feed readers blog, and make Activity Business card To Do's Mashups Mobile REST APIs 15. BlackBerry Client for IBM Lotus ConnectionsSTORY TITLE BlackBerry Client for IBM Lotus Connections securely extends access to social networking for enterprises Connect to colleagues, locate internal experts, and share information using their BlackBerry smartphones Phase 1 will mobilize Profiles and Dogear available now IBM Lotus Connections for BlackBerryclient FREE download fromwww.blackberry.com/go/lotusconnections Phase 2 will mobilize Blogs, Communities, and ActivitiesDeveloped in partnership with IBM, BlackBerry Client for IBM Lotus Connections is the first publicly-available mobilization of IBM Lotus Connections and represents yet another example of the leadership role of the BlackBerry solution in wireless technology 16. Tomorrow ... Lotus Connections V2 2008 IBM Corporation 17. Profile Value & Strategy STORY TITLE Expanded customized profile data fields and views for yourorganization Improve your ability to identify, develop and maintainrelationships within your professional network Expand social networks by allowing you to identify yourcolleagues and easily stay in touch Aggregate all your social data in one place for others to easilydiscover your work Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 18. ExpandedcustomizedStay In STORY TITLE With Your NetworkTouch profile data fields and viewsfor your organizationIdentify,develop and maintain aprofessionalnetwork with colleaguesTag your colleagues and easily find them,search on them, andAggregatekeep in touchsocial data in with them one place forothers to easily discover your work Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 19. Community Value & StrategySTORY TITLE Promotes discussion among community members and knowledgesharing by subject matter experts Aggregates information from across Lotus Connections andexternal resources Provides access to advanced community collaboration tools with acommon membership list Allows you to address the community in external applications, likeemail Provides simple integration for any community to access otherapplications like wikis Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 20. Build Vibrant Communities STORY TITLE Aggregates information from acrossLotusAllows you Connections,to address Socialtext & theConfluence community wikis in externalapplications,like email Discuss withsubjectmatter experts, ask questionsand share yourknowledge Access toexternal communitycollaboration tools like wikis,teamrooms, chat Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 21. Blogs Value & Strategy STORY TITLE Improved blog searching and sorting to enhance informationdiscovery Notify colleagues on particular entries by rating blog entries View similar blogs and entries in context of the information yourviewing The ability to flag inappropriate blog entries Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 22. Improving Search and Discovery STORY TITLEAdvanced sorting options to allow you to better manage information Easily identifyblog entries withthe most recommendationsand visitsTags toassisting inAdditional finding informationrelevant such as numberinformationof commentsand entries related to blogsProduct futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 23. Dogear Value & Strategy STORY TITLE Multi-functional bookmarking form to easily save a URL toCommunities, Activities, and Dogear all at once Ability to notify users of suggested bookmarks Upload bookmarks from del.icio.us Added ability to flag a broken URL to Administrators Improved support and administration for your bookmarks Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 24. Share and Discover Information STORY TITLEFilter the information relevant to your interests Stay updated and getnotified when newinformation is available Notify your colleagues of interesting websitesFlag a broken URL toalert the owner thata web site may be off-line 25. Activity Dashboard Value & Strategy STORY TITLE Organize and aggregate resources to plan and guide work,respond and take action Leverage your network to execute ideas faster and reuse bestpractices through activity templates Identify critical and timely Activities in revised dashboard view Organize your activities in personalized views Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 26. Get ThingsTITLE STORY Done with Your Network Planresources to guide Leverage bestwork,practices respond through activityand taketemplatesactionOrganize your activities inpersonalizedviewsImproves your ability to trackcritical information and people Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 27. Individual Activity Value & Strategy STORY TITLE Group activity entries together in customizable sections Group relevant information together under main entries Support custom activity properties to augment data withinactivities Enhanced Lotus Notes sidebar Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 28. Share BestTITLESTORYPractices with TemplatesGroup activityentries togetherin customizablesectionsSupport custom activitypropertiesGroup relevantinformationtogether under main entries Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 29. Homepage Value & Strategy STORY TITLE Delivers an aggregated view of latest Lotus Connectionsinformation Improves your ability to track critical information and people Eases management of your incoming requests and tasks Provides faster access to your rapidly expanding social capital Enhances adoption across your organization Composed of widgets that can be used in other web applications,including custom pages or mashups Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 30. Cross-Connections Introducing The Home Page STORY TITLESearch Aggregates relevantsocial data throughout Connections Eases managementof yourProvides faster incomingaccess to your requests andrapidly tasks expandingnetwork Improvesyour ability to track and Composed ofdiscoverwidgets that can critical be used in other information weband peopleapplications,including custom pages ormashupsProduct futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 31. Extensions TITLE STORY Value & Strategy Improve the ability to use and customize the Lotus Connectionsbusiness card in other applications Allow Communities to leverage Lotus Sametime Advanced for realtime collaboration Microsoft Outlook integration Integration with other applications Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are subject to change at any time without notice. 32. STORY TITLE This is a sample of our plans forProfiles Dogear Lotus Connections Release 2.0. Home page Communities ActivitiesBlogs 33. STORY TITLE Lotus Connections bridges people and information in one of the largest, most dispersed companies in the world. 34. IBM has over 340,000 employees almost 50% are mobileSTORY TITLE 168 countries 2,000 locations 140,000+ remote IBM LocationsMobile Employees> 35. Lotus Connections at Work at IBM - Internally STORY TITLEHolds over 519,003 profilesand is the hub of userrequests & all applications Hosts 12,828 weblogs,authentication for IBM. 109,962 entries with 48,737 users and 24,945 tags. Used by IBMers as a source of idea and information sharing. Home of over 498,039bookmarks with1,246,805 tags. Servinga contributor population of16,947 with enterprisesearch access to allIBMers. Enables ad hoc collaboration Houses 580 public with over 44,239 activecommunities, 300 private activities for 70,525 users. communities with over8,690 unique members. Connecting and empowering IBMers so they can respond faster using innovative solutions 36. Lotus Connections at Work at IBM - ExternallySTORY TITLE Customer communities using Lotus Greenhouse provide feedback and innovative ideas Business Partner Communities using Lotus Connections for Partners increases efficiency in channel sales and enablement Over 1300 registered on Lotus Connections for Partners 700+ partners on Lotus Connections for Partners 37. Future directions 2008 IBM Corporation 38. Spectacular STORY TITLE Simplification of access for end users to multiple sources of information - both inside and outside the enterprise Reduces time re-discovering information 39. Beehive STORY TITLE Self-branding Shared content Relationship building Social interaction Making sense and awareness of people's social network 40. Social Search and Discovery STORY TITLE Wisdom-of-the- crowds improves results Unified search over many types of entities Discover People-Tags- Documents- Communities relationships Discover people related to your topic of interest 41. Atlas for Lotus Connections STORY TITLE Relationship discovery Social network analysis and visualization 42. Learn more about how Lotus Connections can work for YouSTORY TITLE Latest product info, research, podcasts, and more http:/www.ibm.com/lotus/connectionsProduct demonstrationhttp://docs.dfw.ibm.com/lotusconn/Developer Works http://www.ibm.com/developerworks/lotus/products/connections/Product documentationhttp://www.ibm.com/developerworks/lotus/documentation/connections/ Lotus Greenhouse experience the software livehttps://greenhouse.lotus.com/home/login.jspSynch.rono.us blog keep up to date on Social Software activities @ IBM!http://synch.rono.us/social/blog.nsfOr contact your localLotus Sales Representative to get connected! 43. STORY TITLE Thank you!! 44. Legal Notices STORY TITLE IBM Corporation 2007. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBMs current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or alteringthe terms and conditions of the applicable license agreement governing the use of IBM software.References in this presentation to IBM products, programs, or services do not imply that they will beavailable in all countries in which IBM operates. Product release dates and/or capabilities referenced inthis presentation may change at any time at IBMs sole discretion based on market opportunities orother factors, and are not intended to be a commitment to future product or feature availability in anyway. Nothing contained in these materials is intended to, nor shall have the effect of, stating orimplying that any activities undertaken by you will result in any specific sales, revenue growth or other results. 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