1 © Geigle Communications, LLC. Train The Safety Trainer Workshop Welcome! Train The Safety Trainer Workshop.

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  • 1 Geigle Communications, LLC. Train The Safety Trainer Workshop Welcome! Train The Safety Trainer Workshop
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  • 2 Geigle Communications, LLC. Train The Safety Trainer Workshop Trainer Name Trainer Position Organization
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  • 3 Geigle Communications, LLC. Train The Safety Trainer Workshop Administrivia Getting around Ground rules
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  • 4 Geigle Communications, LLC. Train The Safety Trainer Workshop This workshop will help you understand OSHA training requirements How to develop and operate an effective safety training program Adult learning principles How to plan a training session and develop effective lesson plans Presentation skills How to conduct on-the-job (OJT) training Goals
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  • 5 Geigle Communications, LLC. Train The Safety Trainer Workshop What's Inside? Whats most important?
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  • 6 Geigle Communications, LLC. Train The Safety Trainer Workshop Introduce yourselves Select a team leader Appoint spokesperson Form Teams
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  • 7 Geigle Communications, LLC. Train The Safety Trainer Workshop Name your team! Quickly brainstorm a creative name for your team for the day. Hey, if it's hard to come up with a namebe afraidbe very afraid ;-)
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  • 8 Geigle Communications, LLC. Train The Safety Trainer Workshop Great Expectations! Discuss what you want to learn in this course. Write your expectations on flipchart paper. Team spokesperson briefly present the team's list. Our great expectations! Other great expectations!
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  • 9 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 1: Defining Education and Training
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  • 10 Geigle Communications, LLC. Train The Safety Trainer Workshop Ed-u-cer-e (ey-doo-ker-ey) Latinthat which leads out of ignorance Anything that affects our knowledge, skills, and attitudes (SKA's) The why in safety educates about the natural and system consequences of behavior Primarily increases knowledge and attitudes A process through which learners gain new understanding, acquire new skills, or change their attitudes or behaviors. Module 1: Defining Education and Training Education the presentation of general information that may or may not be used by the learner.
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  • 11 Geigle Communications, LLC. Train The Safety Trainer Workshop Training the development and delivery of information that people will actually use. Module 1: Defining Education and Training One method of education The how Primarily increases specific knowledge and skills
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  • 12 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 1: Defining Education and Training
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  • 13 Geigle Communications, LLC. Train The Safety Trainer Workshop What workplace training can and cant do for workers Training isnt likely to help if workers dont understand it, if they are unmotivated, or if they have poor work attitudes. Module 1: Defining Education and Training
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  • 14 Geigle Communications, LLC. Train The Safety Trainer Workshop What workplace training can and cant do for workers Training isnt likely to help if workers dont understand it, if they are unmotivated, or if they have poor work attitudes. Make training part of a sound safety and health program. Module 1: Defining Education and Training
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  • 15 Geigle Communications, LLC. Train The Safety Trainer Workshop How does ineffective training negatively impact the organization? Module 1: Defining Education and Training
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  • 16 Geigle Communications, LLC. Train The Safety Trainer Workshop Analyze this! What are the root causes for lack of understanding, motivation, and proper attitudes? Module 1: Defining Education and Training
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  • 17 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 2 OVERVIEW OF ANSI/OSHA STANDARDS
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  • 18 Geigle Communications, LLC. Train The Safety Trainer Workshop What do OSHA rules say about employer training responsibilities?
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  • 19 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 3 THE ROLE OF THE TRAINER Module 3 THE ROLE OF THE TRAINER
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  • 20 Geigle Communications, LLC. Train The Safety Trainer Workshop Safety trainers are primarily change agents Leader Evaluator Group Facilitator Individual Development Counselor Instructional Writer Instructor Manager of Training and Development Marketer Media Specialist Needs Analyst Program Administrator Program Designer Strategist Task Analyst Theoretician Transfer Agent Module 3: THE ROLE OF THE TRAINER
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  • 21 Geigle Communications, LLC. Train The Safety Trainer Workshop ANSI Z490.1-2001 Instructor Qualifications Module 3: THE ROLE OF THE TRAINER
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  • 22 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 3: THE ROLE OF THE TRAINER Trainer criteria shall include subject matter expertise and training delivery skills: Trainers shall have an appropriate level of technical knowledge, skills, or abilities in the subjects they teach.
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  • 23 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 3: THE ROLE OF THE TRAINER Trainer criteria shall include subject matter expertise and training delivery skills: Trainers shall have an appropriate level of technical knowledge, skills, or abilities in the subjects they teach. Trainers shall be competent in delivery techniques and methods appropriate to adult learning.
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  • 24 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 3: THE ROLE OF THE TRAINER Trainer criteria shall include subject matter expertise and training delivery skills: Trainers shall have an appropriate level of technical knowledge, skills, or abilities in the subjects they teach. Trainers shall be competent in delivery techniques and methods appropriate to adult learning. Trainers shall maintain their training skills by participating in continuing education, development programs, or experience related to their subject matter expertise & delivery skills.
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  • 25 Geigle Communications, LLC. Train The Safety Trainer Workshop Trainer criteria shall include subject matter expertise and training delivery skills: Trainers shall have an appropriate level of technical knowledge, skills, or abilities in the subjects they teach. Trainers shall be competent in delivery techniques and methods appropriate to adult learning. Trainers shall maintain their training skills by participating in continuing education, development programs, or experience related to their subject matter expertise & delivery skills. The trainer shall apply adult learning principles appropriate to the target audience and the learning objectives. Module 3: THE ROLE OF THE TRAINER
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  • 26 Geigle Communications, LLC. Train The Safety Trainer Workshop OSHA defines "Competent" as possessing the skills, knowledge, experience, and judgment to perform assigned tasks or activities satisfactorily as determined by the employer. OSHA Guidelines for Instructor Competency Module 3: THE ROLE OF THE TRAINER
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  • 27 Geigle Communications, LLC. Train The Safety Trainer Workshop Instructors should be deemed competent on the basis of: previous documented experience in their area of instruction, Module 3: THE ROLE OF THE TRAINER
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  • 28 Geigle Communications, LLC. Train The Safety Trainer Workshop Instructors should be deemed competent on the basis of: previous documented experience in their area of instruction, successful completion of a "train-the-trainer" program specific to the topics they will teach, and Module 3: THE ROLE OF THE TRAINER
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  • 29 Geigle Communications, LLC. Train The Safety Trainer Workshop Instructors should be deemed competent on the basis of: previous documented experience in their area of instruction, successful completion of a "train-the-trainer" program specific to the topics they will teach, and an evaluation of instructional competence by the Training Director. Module 3: THE ROLE OF THE TRAINER
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  • 30 Geigle Communications, LLC. Train The Safety Trainer Workshop Instructors should be required to maintain professional competency by: participating in continuing education or professional development programs Module 3: THE ROLE OF THE TRAINER
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  • 31 Geigle Communications, LLC. Train The Safety Trainer Workshop Instructors should be required to maintain professional competency by: participating in continuing education or professional development programs or by completing successfully an annual refresher course and having an annual review by the Training Director. Module 3: THE ROLE OF THE TRAINER
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  • 32 Geigle Communications, LLC. Train The Safety Trainer Workshop The annual review by the Training Director should : include observation of an instructor's delivery, Module 3: THE ROLE OF THE TRAINER
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  • 33 Geigle Communications, LLC. Train The Safety Trainer Workshop The annual review by the Training Director should : include observation of an instructor's delivery, a review of those observations with the trainer, and Module 3: THE ROLE OF THE TRAINER
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  • 34 Geigle Communications, LLC. Train The Safety Trainer Workshop The annual review by the Training Director should : include observation of an instructor's delivery, a review of those observations with the trainer, and an analysis of any instructor or class evaluations completed by the students during the previous year. Module 3: THE ROLE OF THE TRAINER
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  • 35 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 3: THE ROLE OF THE TRAINER Competency and qualifications OSHAs safety and health requirements frequently use specific terms to identify the different categories of workers who must meet specific training requirements.
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  • 36 Geigle Communications, LLC. Train The Safety Trainer Workshop A Certified person has successfully completed specialized training and the training has been certified in writing by a professional organization. Module 3: THE ROLE OF THE TRAINER
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  • 37 Geigle Communications, LLC. Train The Safety Trainer Workshop A Certified person has successfully completed specialized training A Designated person has received extensive training in a particular task in a particular task and is assigned by the employer to perform that task in specific operations. Module 3: THE ROLE OF THE TRAINER
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  • 38 Geigle Communications, LLC. Train The Safety Trainer Workshop A Certified person has successfully completed specialized training A Designated person has received extensive training in a particular task An Authorized person is permitted by an employer to be in a regulated area; the term also refers to a person assigned by the employer to perform a specific task or to be in a specific location at a jobsite. Module 3: THE ROLE OF THE TRAINER
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  • 39 Geigle Communications, LLC. Train The Safety Trainer Workshop A Certified person has successfully completed specialized training A Designated person has received extensive training in a particular task An Authorized person is permitted by an employer to be in a regulated area A Competent person is someone who has broad knowledge of worksite safety and health issues, who is capable of identifying existing and predictable worksite hazards, and who has management approval to control the hazards. Module 3: THE ROLE OF THE TRAINER
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  • 40 Geigle Communications, LLC. Train The Safety Trainer Workshop A Certified person has successfully completed specialized training A Designated person has received extensive training in a particular task An Authorized person is permitted by an employer to be in a regulated area A Competent person is someone who has broad knowledge A Qualified person is someone who, through training and professional experience, has demonstrated the ability to resolve problems relating to a specific task or process. Module 3: THE ROLE OF THE TRAINER
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  • 41 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 4 DEVELOPING THE TRAINING PROGRAM "Each mind has its own method." Ralph Waldo Emerson, 1803-1882
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  • 42 Geigle Communications, LLC. Train The Safety Trainer Workshop A "program" contains a written plan, policies, processes, procedures, rules, forms, reports, and possibly other documents. Include a written plan for training new-hire and current employees. "Each mind has its own method." Ralph Waldo Emerson, 1803-1882 Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 43 Geigle Communications, LLC. Train The Safety Trainer Workshop A "program" contains a written plan, policies, processes, procedures, rules, forms, reports, and possibly other documents. Include a written plan for training new-hire and current employees. The plan provides training clearly written policy and guidelines "Each mind has its own method." Ralph Waldo Emerson, 1803-1882 Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 44 Geigle Communications, LLC. Train The Safety Trainer Workshop The plan should contain elements that are informative and directive. It should inform everyone about the safety training mission, policies, procedures. "Each mind has its own method." Ralph Waldo Emerson, 1803-1882 Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 45 Geigle Communications, LLC. Train The Safety Trainer Workshop The plan should contain elements that are informative and directive. It should inform everyone about the safety training mission, policies, procedures. It should also clearly state who is responsible for carrying out the mission, policies and procedures. "Each mind has its own method." Ralph Waldo Emerson, 1803-1882 Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 46 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 4: DEVELOPING THE TRAINING PROGRAM A development piece According to ANSI 490.1-2001, at a minimum a training program should include:
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  • 47 Geigle Communications, LLC. Train The Safety Trainer Workshop A development piece Delivery by competent trainers According to ANSI 490.1-2001, at a minimum a training program should include: Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 48 Geigle Communications, LLC. Train The Safety Trainer Workshop A development piece Delivery by competent trainers Evaluation in a continuous improvement system According to ANSI 490.1-2001, at a minimum a training program should include: Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 49 Geigle Communications, LLC. Train The Safety Trainer Workshop A development piece Delivery by competent trainers Evaluation in a continuous improvement system Documentation and recordkeeping According to ANSI 490.1-2001, at a minimum a training program should include: Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 50 Geigle Communications, LLC. Train The Safety Trainer Workshop A development piece Delivery by competent trainers Evaluation in a continuous improvement system Documentation and recordkeeping A plan describing how the various training elements will be accomplished. According to ANSI 490.1-2001, at a minimum a training program should include: Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 51 Geigle Communications, LLC. Train The Safety Trainer Workshop Training without effective consequences is a waste of time and money! Tie Training to Natural and System Consequences Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 52 Geigle Communications, LLC. Train The Safety Trainer Workshop Occur automatically in response to our behaviors/actions. We are punished or rewarded by something for what we do. If we fall down, two consequences naturally occur; we either get hurt or we don't. In safety natural consequences refer to hurt or health as outcomes. Module 4: DEVELOPING THE TRAINING PROGRAM Natural consequences
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  • 53 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 4: DEVELOPING THE TRAINING PROGRAM System consequences Are possible organizational responses to our behavior/actions. We are punished or rewarded by someone for what we do. Various consequences may occur; someone may administer discipline, apologizes, etc.
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  • 54 Geigle Communications, LLC. Train The Safety Trainer Workshop What are the natural and system consequences of safe/unsafe behaviors/activities? Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 55 Geigle Communications, LLC. Train The Safety Trainer Workshop When does the "real" education occur? What is the outcome when safety training is not supported by the corporate culture? Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 56 Geigle Communications, LLC. Train The Safety Trainer Workshop Let's take a look at a sample training plan Module 4: DEVELOPING THE TRAINING PROGRAM
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  • 57 Geigle Communications, LLC. Train The Safety Trainer Workshop Discuss and list the benefits of a formal (written) safety training plan that employees and employers enjoy. Benefits to the employee: Benefits to the employer: Module 4: DEVELOPING THE TRAINING PROGRAM Work the plan!
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  • 58 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 5 DETERMINING IF TRAINING IS NEEDED
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  • 59 Geigle Communications, LLC. Train The Safety Trainer Workshop The first step in the training process is a basic one: to determine if a problem can be solved by training. Module 5: DETERMINING IF TRAINING IS NEEDED
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  • 60 Geigle Communications, LLC. Train The Safety Trainer Workshop Whenever employees are not performing their jobs properly, it is often assumed that training will bring them up to standard. Module 5: DETERMINING IF TRAINING IS NEEDED
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  • 61 Geigle Communications, LLC. Train The Safety Trainer Workshop However other actions (such as hazard abatement or the implementation of engineering controls) would enable employees to perform their jobs properly. Module 5: DETERMINING IF TRAINING IS NEEDED
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  • 62 Geigle Communications, LLC. Train The Safety Trainer Workshop Problems that can be addressed effectively by training include: those that arise from lack of knowledge of a work process, Module 5: DETERMINING IF TRAINING IS NEEDED
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  • 63 Geigle Communications, LLC. Train The Safety Trainer Workshop Problems that can be addressed effectively by training include: those that arise from lack of knowledge of a work process, unfamiliarity with equipment, or Module 5: DETERMINING IF TRAINING IS NEEDED
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  • 64 Geigle Communications, LLC. Train The Safety Trainer Workshop Problems that can be addressed effectively by training include: those that arise from lack of knowledge of a work process, unfamiliarity with equipment, or incorrect execution of a task. Module 5: DETERMINING IF TRAINING IS NEEDED
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  • 65 Geigle Communications, LLC. Train The Safety Trainer Workshop Training is less effective (but still can be used) for problems arising from: an employee's lack of motivation or Module 5: DETERMINING IF TRAINING IS NEEDED
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  • 66 Geigle Communications, LLC. Train The Safety Trainer Workshop Training is less effective (but still can be used) for problems arising from: an employee's lack of motivation or lack of attention to the job. Module 5: DETERMINING IF TRAINING IS NEEDED
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  • 67 Geigle Communications, LLC. Train The Safety Trainer Workshop Poor safety performance may not be the result of a training deficiency
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  • 68 Geigle Communications, LLC. Train The Safety Trainer Workshop
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  • 69 Geigle Communications, LLC. Train The Safety Trainer Workshop
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  • 70 Geigle Communications, LLC. Train The Safety Trainer Workshop Non-training Options
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  • 71 Geigle Communications, LLC. Train The Safety Trainer Workshop Non-training Options
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  • 72 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 6 IDENTIFYING TRAINING NEEDS
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  • 73 Geigle Communications, LLC. Train The Safety Trainer Workshop HOW TRAINING NEEDS ARISE There are a number of triggers that may generate a training need. Potential Triggers Internal Indicators External Influences Module 6: IDENTIFYING TRAINING NEEDS
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  • 74 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the audience Observe workers doing work How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 75 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the audience Observe workers doing work Interview and/or survey workers How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 76 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the audience Observe workers doing work Interview and/or survey workers Review employee personnel records How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 77 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the audience Observe workers doing work Interview and/or survey workers Review employee personnel records Determine demographics (age, gender, race) How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 78 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the audience Observe workers doing work Interview and/or survey workers Review employee personnel records Determine demographics (age, gender, race) Determine experience level How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 79 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the audience Observe workers doing work Interview and/or survey workers Review employee personnel records Determine demographics (age, gender, race) Determine experience level Determine learning styles How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 80 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the audience Observe workers doing work Interview and/or survey workers Review employee personnel records Determine demographics (age, gender, race) Determine experience level Determine learning styles Determine aptitudes, knowledge How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 81 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the audience Observe workers doing work Interview and/or survey workers Review employee personnel records Determine demographics (age, gender, race) Determine experience level Determine learning styles Determine aptitudes, knowledge Determine attitudes toward subject being taught How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 82 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the tasks Observe experts doing the task How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 83 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the tasks Observe experts doing the task Interview experts about the task How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 84 Geigle Communications, LLC. Train The Safety Trainer Workshop To get information about the tasks Observe experts doing the task Interview experts about the task Review job descriptions, policy statements, reports How to get the information you need. Module 6: IDENTIFYING TRAINING NEEDS
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  • 85 Geigle Communications, LLC. Train The Safety Trainer Workshop CASE STUDY Wombley Widgets, Inc. Module 6: IDENTIFYING TRAINING NEEDS
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  • 86 Geigle Communications, LLC. Train The Safety Trainer Workshop The Situation Oregon OSHA has just completed a comprehensive on- site consultation and recommended to the owner of Wombley Widgets, Inc. that effective training be developed and conducted for: Hazard Communication Program Lockout/Tagout Personal Protective Equipment (PPE) Emergency Action and Fire Prevention Plans Safety Committee Accident Investigation Module 6: IDENTIFYING TRAINING NEEDS
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  • 87 Geigle Communications, LLC. Train The Safety Trainer Workshop The owner has now come to you, of course, and given you the responsibility for developing and conducting safety training at Wombley. Module 6: IDENTIFYING TRAINING NEEDS Currently no such training exists!
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  • 88 Geigle Communications, LLC. Train The Safety Trainer Workshop 1.Choose one of the six training topics listed by the consultant 2.Use the information given for the case study to conduct a brief needs analysis for that topic. Group Exercise
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  • 89 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 7 DEVELOPING GOALS AND OBJECTIVES
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  • 90 Geigle Communications, LLC. Train The Safety Trainer Workshop Establish clear-cut, competency-based learning objectives that describe what the learner will be able to do at the end of the training presentation
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  • 91 Geigle Communications, LLC. Train The Safety Trainer Workshop What is a goal? A goal is nothing more than a wish. For instance, a training goal might state, "Train our new employees on hazard reporting procedures." In this course we focus on getting beyond goals. We'll focus on writing operational objectives.
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  • 92 Geigle Communications, LLC. Train The Safety Trainer Workshop What is a learning objective? A learning objective is an statement describing a learning outcome, rather than a learning process or procedure. It describes results, rather than the means of achieving those results. It defines the expectation for the learner.
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  • 93 Geigle Communications, LLC. Train The Safety Trainer Workshop Why do we need to write objectives? They help the instructor design and select instructional content and procedures They help the instructor evaluate or assess the success of instruction
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  • 94 Geigle Communications, LLC. Train The Safety Trainer Workshop 1.The objective states a time limit. What are the criteria for an effective learning objective? " The end of the class" "at the conclusion of training" "when training is concluded"
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  • 95 Geigle Communications, LLC. Train The Safety Trainer Workshop 2.The objective specifies the conditions of performance. "when given a simulated requirement" "when given a written test" "when given a mock chemical spill" "without assistance" What are the criteria for an effective learning objective?
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  • 96 Geigle Communications, LLC. Train The Safety Trainer Workshop 3.The objective identifies the performer(s). "all students will.." "each employee will" "each new worker will" What are the criteria for an effective learning objective?
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  • 97 Geigle Communications, LLC. Train The Safety Trainer Workshop 4.The objective contains one action verb. construct identify perform What are the criteria for an effective learning objective?
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  • 98 Geigle Communications, LLC. Train The Safety Trainer Workshop 5.The objective specifies an acceptable standard of performance. "all" "100%" "every" What are the criteria for an effective learning objective?
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  • 99 Geigle Communications, LLC. Train The Safety Trainer Workshop Group Exercise: Do these objectives measure up? Analyze each of the following objectives to determine if the measure up to the criteria. Identify and list criteria that are missing.
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  • 100 Geigle Communications, LLC. Train The Safety Trainer Workshop These behaviors measure the success of Level 2 training and are usually measured immediately after training through verbal or written exam and demonstration. Action verbs to use in writing objectives
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  • 101 Geigle Communications, LLC. Train The Safety Trainer Workshop Try thisTo develop objectives, work backwards Step 1: Complete a simulated task analysis Step 2: Identify performance requirements Step 3: Develop a criterion test
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  • 102 Geigle Communications, LLC. Train The Safety Trainer Workshop Use the following template to construct one learning objective for the training your group will present. Training at Wombley Widgets
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  • 103 Geigle Communications, LLC. Train The Safety Trainer Workshop Time limit Condition Performer(s) Action Standard Follow this Sequence
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  • 104 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 8 DETERMINING COURSE CONTENT
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  • 105 Geigle Communications, LLC. Train The Safety Trainer Workshop The content is everything the learner will have to learn in order to achieve a learning objective. Selecting content for a training program is a decision-making process. Two important criteria It must be useful. It must be appropriate.
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  • 106 Geigle Communications, LLC. Train The Safety Trainer Workshop If the objective is to learn how to drive the forklift, all of the following would be useful and appropriate for the student to learn except? Figure this out!
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  • 107 Geigle Communications, LLC. Train The Safety Trainer Workshop Reference OSHA Resources Appropriate safety standards
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  • 108 Geigle Communications, LLC. Train The Safety Trainer Workshop Sequencing - Don't put the cart before the horse Be concerned about the logical sequencing of training, because if the lesson does not unfold in a building, reinforcing way, the learning process will be inhibited.
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  • 109 Geigle Communications, LLC. Train The Safety Trainer Workshop General to the specific - selling safety Simple to the complex - lockout/tagout Theory to practical application - engineering controls Known to unknown - chemical hazards Step by step order - accident investigation Basic Strategies
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  • 110 Geigle Communications, LLC. Train The Safety Trainer Workshop Step 1. Introduction. The basic steps in OJT
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  • 111 Geigle Communications, LLC. Train The Safety Trainer Workshop Step 1. Introduction. Step 2. Trainer show and tell. Trainer: EXPLAINS and PERFORMS each step. Trainee: OBSERVES each step and QUESTIONS. The basic steps in OJT
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  • 112 Geigle Communications, LLC. Train The Safety Trainer Workshop Step 1. Introduction. Step 2. Trainer show and tell. Step 3. Trainer ask and show. Trainee: EXPLAINS each step and RESPONDS. Trainer: PERFORMS each step and QUESTIONS. The basic steps in OJT
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  • 113 Geigle Communications, LLC. Train The Safety Trainer Workshop Step 1. Introduction. Step 2. Trainer show and tell. Step 3. Trainer ask and show. Step 4. Trainee tell and show. Trainee: EXPLAINS, ASKS PERMISSION, and then PERFORMS each step. Trainer: GIVES PERMISSION, OBSERVES each step and QUESTIONS. The basic steps in OJT
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  • 114 Geigle Communications, LLC. Train The Safety Trainer Workshop Step 1. Introduction. Step 2. Trainer show and tell Step 3. Trainer ask and show Step 4. Trainee tell and show Step 5. Conclusion The basic steps in OJT
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  • 115 Geigle Communications, LLC. Train The Safety Trainer Workshop Step 1. Introduction. Step 2. Trainer show and tell Step 3. Trainer ask and show Step 4. Trainee tell and show Step 5. Conclusion Step 6. Document The basic steps in OJT
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  • 116 Geigle Communications, LLC. Train The Safety Trainer Workshop Step 1. Introduction. Step 2. Trainer show and tell Step 3. Trainer ask and show Step 4. Trainee tell and show Step 5. Conclusion Step 6. Document Step 7. Validate The basic steps in OJT
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  • 117 Geigle Communications, LLC. Train The Safety Trainer Workshop Training at Wombly Widgets Group Exercise: Use the worksheet below to develop the course content and the sequence you'll use in presenting the topic for Wombly Widgets.
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  • 118 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 9 DEVELOPING LEARNING ACTIVITIES
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  • 119 Geigle Communications, LLC. Train The Safety Trainer Workshop A couple of factors will help determine the type of learning activity to use in training. One aspect is the training resources available to the employer. Another factor is the kind of skills or knowledge to be learned.
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  • 120 Geigle Communications, LLC. Train The Safety Trainer Workshop It's important to consider appropriate learning activities because: They provide an effective means for the trainee to learn specific information. They keep the trainee interested and involved in the learning process.
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  • 121 Geigle Communications, LLC. Train The Safety Trainer Workshop Important questions to ask about the training methods used include: Will the method help the trainee accomplish the learning objective? Does the method work for the number of trainees ? Does the method take into account any special characteristics of the group? Will the method work at the training location? Will there be enough time to complete the method? Will the employer be able to provide the resources to support the method?
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  • 122 Geigle Communications, LLC. Train The Safety Trainer Workshop What motivates adult learners? Adult motivation occurs on four integrated and increasingly more effective levels: Success "Hey, I can do this!" Volition "I can do it my way." Value "This stuff counts." Enjoyment "I like doing this!"
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  • 123 Geigle Communications, LLC. Train The Safety Trainer Workshop What's my learning style? Check yes or no beside each of the following statements to discover how you generally learn. Be honest and think in terms of most of the time, not exceptions.
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  • 124 Geigle Communications, LLC. Train The Safety Trainer Workshop What Methods Work For You There are more than a hundred different methods of helping others learn. Here are but a few, but probably the most common, popular, and easiest to use.
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  • 125 Geigle Communications, LLC. Train The Safety Trainer Workshop Huddle up! Determine those activities your group would use to present the training at Wombly Widgets.
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  • 126 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 10 DEVELOPING TRAINING AIDS
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  • 127 Geigle Communications, LLC. Train The Safety Trainer Workshop Pros and Cons of training aids Videotapes or films 35mm slides Computer-generated slides Overhead transparencies Handouts Flipcharts or whiteboards Job aids/Props Instruments
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  • 128 Geigle Communications, LLC. Train The Safety Trainer Workshop Good example of what NOT to do
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  • 129 Geigle Communications, LLC. Train The Safety Trainer Workshop
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  • 130 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 11 WRITING LESSON PLANS
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  • 131 Geigle Communications, LLC. Train The Safety Trainer Workshop Your training plan serves different purposes at different points in time, as shown below. 1.It's a planning tool for helping you plan the details of the lesson. 2.It serves as a preparation guide for rehearsing the lesson. 3.It's a roadmap for you to follow. 4.It's a document that you can improve or use as is.
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  • 132 Geigle Communications, LLC. Train The Safety Trainer Workshop 1.Opening Segment - Tell'm what you're going to tell'm! (___ minutes) 2.Each module contains - Tell'm! (___ minutes) 3.Final Segment - Tell'm what yov're told'm! (___ minutes) Outline of a typical training session
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  • 133 Geigle Communications, LLC. Train The Safety Trainer Workshop You can use the JHA as your basic training outline. Doing this will help ensure: training covers safety procedures and practices as well as other operational steps, and safety procedures and practices are consistently taught by all trainers. The Job Hazard Analysisuse it as a lesson plan!
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  • 134 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 12 DEVELOP EVAUATION METHODS
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  • 135 Geigle Communications, LLC. Train The Safety Trainer Workshop This first level of evaluation gets feedback from participants. Level 1 Evaluation: Measures learner reaction Process Evaluation Content Evaluation Methods: Reaction sheets Guidelines for evaluating reaction
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  • 136 Geigle Communications, LLC. Train The Safety Trainer Workshop Quantifying the learning that took place by measuring increased knowledge, improved skills, changes in attitude. Did the participants learn anything as a result of the training? This level of evaluation is necessary for most safety training that requires the ability to correctly perform a procedure or practice. Level 2 Evaluation - Measures the Learning
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  • 137 Geigle Communications, LLC. Train The Safety Trainer Workshop OSHA believes proficiency should be evaluated and documented by the use of: 1. a written assessment, and 2. a skill demonstration.
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  • 138 Geigle Communications, LLC. Train The Safety Trainer Workshop Use these guidelines when developing testing methods for your safety training: 1.The evaluation should evaluate individual knowledge and skills 2.The level of minimum achievement should be specified in writing. 3.If a written test is used, it should be sufficient and relevant. 4.If a skills demonstration is used, the tasks chosen and the means to rate successful completion should be fully documented. 5.The written test and skill demonstration should be updated to reflect changes in the curriculum.
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  • 139 Geigle Communications, LLC. Train The Safety Trainer Workshop Level 3 - Evaluates the application This level of evaluation measures both the learner and the safety culture Gauges how well the learner applied the training
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  • 140 Geigle Communications, LLC. Train The Safety Trainer Workshop Culture. For effective Level 3 change to occur, the corporate culture must support the training. Culture at this level refers to the learner's immediate supervisor. According to Donald Kirkpatrick, there are five types of climate will affect attitude about training: Preventing Discouraging Neutral Encouraging Requiring Which response is most supportive?
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  • 141 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 13 CONDUCTING THE TRAINING
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  • 142 Geigle Communications, LLC. Train The Safety Trainer Workshop How to make the introductions interesting during the Presentation:
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  • 143 Geigle Communications, LLC. Train The Safety Trainer Workshop How to make the introductions interesting during the Presentation: Thank the audience for coming Establish your credibility Present the agenda Set out any expectations from the audience Discuss the schedule for breaks Give a time frame for your presentation Tell the audience what you hope they will learn Do not come across as arrogant and having all the answers. Once you've gained attention, transition
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  • 144 Geigle Communications, LLC. Train The Safety Trainer Workshop Work this out! Discuss each element below and list positive (what works) and negatives (what doesn't work) for effective presentations. Voice Dress Pace Attitude PositionExpertise ControlDress Group Exercise:
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  • 145 Geigle Communications, LLC. Train The Safety Trainer Workshop Asking questions The two basic types of questions trainer use during a presentation: Asking and Answering Questions Open-ended questions/requests - why, how, describe Closed-ended questions - is, are, can, were
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  • 146 Geigle Communications, LLC. Train The Safety Trainer Workshop listen to your audiences questions and comments first before thinking of your response. Listening to questions welcome difficult questions to build rapport, say, "Thats a good question make direct eye contact with the person focus on the person when they are asking the question move towards the person repeat the question rephrase the question
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  • 147 Geigle Communications, LLC. Train The Safety Trainer Workshop Respond initially to the person who asked the question Then shift eye contact to the broad audience Answer the question clearly and briefly Hold your ground and dont back down If you dont know the answer, say so Conclude by transitioning attention back to the person who asked the question If appropriate, ask, "Did I answer the question for you?" or "Does that help? Answering questions
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  • 148 Geigle Communications, LLC. Train The Safety Trainer Workshop Match these! Match the Feelings/Thoughts listed on the left with the non-verbal behaviors on the right.
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  • 149 Geigle Communications, LLC. Train The Safety Trainer Workshop What should we do if several learners appear to be bored or confused during training?
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  • 150 Geigle Communications, LLC. Train The Safety Trainer Workshop Handling Problem Situations Problem situations have something to do with the level of participation of individual learners: when learners participate too much or too little. Too much participation Too little participation Hostility
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  • 151 Geigle Communications, LLC. Train The Safety Trainer Workshop There are three important considerations when handling problem situations: What to do? Eliminate or reduce the problem behavior. Resolve the problem to the extent necessary. Maintain the self-esteem of the learner causing the disruption. Avoid further disruptions. Make sure the learning environment is relaxed and conducive to learning.
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  • 152 Geigle Communications, LLC. Train The Safety Trainer Workshop Important strategies for handling problem situations Remain emotionally neutral. Identify possible strategies you or other trainers have used before in the a similar situation. Evaluate alternative strategies against the considerations above. Select the strategy that best satisfies the criteria for the situation.
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  • 153 Geigle Communications, LLC. Train The Safety Trainer Workshop Strategize this! Read and discuss the assigned scenario below. Identify strategies that your group believes would work in eliminating or reducing the problem behavior(s) described. Scenario 1: Ralph dominates the class Scenario 2: Gloria is continually interrupting Scenario 3: Bob is responding
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  • 154 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 14 COORDINATE LOGISTICS
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  • 155 Geigle Communications, LLC. Train The Safety Trainer Workshop What are some tips to remember about coordinating the training with others? What should you consider when setting up a room for training? What is generally the best time of day to train? Best day(s) of the week?
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  • 156 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 15 DOCUMENTING SAFETY TRAINING Why is it so important to thoroughly document safety training?
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  • 157 Geigle Communications, LLC. Train The Safety Trainer Workshop Make sure your documentation is adequate Strong documentation includes: The name of trainee(s) and trainer(s). The Date of training. A description of the Subject(s) being trained Certification - a place for trainee and trainer signatures.
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  • 158 Geigle Communications, LLC. Train The Safety Trainer Workshop A trainee statement of understanding and intent to comply. A trainee statement that he/she was provided opportunity to ask questions and practice. A trainer statement that trainee all questions were answered and opportunity to practice was provided. A trainer statement that measurement (testing) of knowledge and skills was conducted and that trainees met or exceeded required levels of performance.
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  • 159 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 16 EVALUATING THE TRAINING PROGRAM
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  • 160 Geigle Communications, LLC. Train The Safety Trainer Workshop ANSI guidelines for evaluating training programs ANSI Z490.1-2001, Accepted Practices in Safety Health and Environmental Training, recommends evaluating three important elements of a safety training program. Training program management Training process Training results
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  • 161 Geigle Communications, LLC. Train The Safety Trainer Workshop Training Plan Program management, Training director, staff Training facilities and resources Quality control and evaluation Students Summary of evaluation questions OSHA Guidelines for Training Program Evaluation
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  • 162 Geigle Communications, LLC. Train The Safety Trainer Workshop Level 4 Evaluation - asks how training has impacted business results Evaluates how the training has impacted the quality (efficiency, effectiveness) of a job.
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  • 163 Geigle Communications, LLC. Train The Safety Trainer Workshop Level 5 Evaluation - Evaluate how training has impacted return on investment Determine how training has improved the bottom line profitability: the return on the investment (ROI) of the company.
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  • 164 Geigle Communications, LLC. Train The Safety Trainer Workshop Questions to ask when conducting Level 4 and 5 program evaluation How much did accident rates decrease? How much did productivity increase? What reduction did we get in turnover and scrap rate? How much has training improved work life? What effective is safety committee training? How much has have costs been reduced? What tangible benefits have we received?
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  • 165 Geigle Communications, LLC. Train The Safety Trainer Workshop Module 17 IMPROVING THE TRAINING PROGRAM
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  • 166 Geigle Communications, LLC. Train The Safety Trainer Workshop The Deming Cycle
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  • 167 Geigle Communications, LLC. Train The Safety Trainer Workshop Step 1: Plan Design the change or test Purpose: Take time to thoroughly plan the proposed change in the training program before its implemented. Pinpoint specific conditions, behaviors, results you expect to see as a result of the change. Plan to ensure successful transition (instructors, supervisors) as well as change.
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  • 168 Geigle Communications, LLC. Train The Safety Trainer Workshop Purpose: Implement the change or test it on a small scale. Educate, train, communicate the change in program to instructors. Keep the change limited in scope to better measure variables. Step 2: Do - Carry out the change or test
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  • 169 Geigle Communications, LLC. Train The Safety Trainer Workshop Purpose: To determine what was learned: what went right or wrong. Statistical process analysis, surveys, questionnaires, interviews Step 3: Study Examine the effects or results of the change or test
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  • 170 Geigle Communications, LLC. Train The Safety Trainer Workshop Purpose: Incorporate what works into the system. Ask not only if were doing the right things, but ask if were doing things right. If the result was not as intended, abandon the change or begin the cycle again with the new knowledge gained. Step 4: Act Adopt, abandon, or repeat the cycle
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  • 171 Geigle Communications, LLC. Train The Safety Trainer Workshop Let's Review!
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  • 172 Geigle Communications, LLC. Train The Safety Trainer Workshop
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  • 173 Geigle Communications, LLC. Train The Safety Trainer Workshop Thats it... Didnt we have fun!!!
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  • 174 Geigle Communications, LLC. Train The Safety Trainer Workshop How did we do?

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