Accessible Queens

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Accessible Queens. Jeanette Parsons Robin Moon Brad Murphy. Objectives:. Introduce key features Accessibility for Ontarians with Disabilities Act, 2005 Summarize accessible customer service Summarize accessible information & communication Whats happening at Queens? - PowerPoint PPT Presentation


  • Jeanette ParsonsRobin MoonBrad Murphy

  • Introduce key features Accessibility for Ontarians with Disabilities Act, 2005Summarize accessible customer serviceSummarize accessible information & communicationWhats happening at Queens?What does Queens need to do?

  • Accommodation individualized, reactiveOntario Human Rights Code 1962Disability in the personEquitable and non-discriminatory opportunities for participation; basis in anti-discrimination Accessibility systemic and proactiveAccessibility for Ontarians with Disabilities Act, 2005 (AODA) Disability in the environmentIntegrate accessibility in design

  • Accessibility for Ontarians with Disabilities Act, 2005Unique legislation anywhere in the world legislates proactive advancement of accessibility through standardsAnnual reporting requirements verifying compliance, including audits and fines for non-compliance

  • DignityPreserving the persons self-worth. Not treating persons with disabilities as an afterthought. IndependencePeople are able to do things on their own without unnecessary help or interferenceIntegrationPerson benefits from same service, in the same place, time and way as othersEqual OpportunitySame chances, options, benefits and results as others

  • RequirementsPolicies, practices & procedures consistent with core principlesProcess for providing notice of temporary disruptions Feedback processCommunicate with a person with a disability in a way that takes into account their disabilityTraining

  • Vision

    By 2025, all information and methods of communication to and from an individual will be designed to be accessible to persons with disabilities consistent with human rights law, the French Language Services Act (where applicable) and inclusive design principles.

  • Goal for organizations:Communicate with a person with a disability taking into account persons disabilitySame amount of time review, respond to information/communicationSame quality (up-to-date, complete, accurate)Same availability time and place

  • PoliciesRequests for info/comm. alternate formatsRequests for comm. supports and servicesProcurement policies address accessibilityInfo/comm. available in plain languageWithin 1 year of enactment

  • RequirementsStatement of commitmentTraining employeesRequests for info/comm/supportsDuty to NotifyTrainingInformation/communication barriersOrganizations tools/resources

  • Requirements, contdEmergency and Public Safety Information 1 yearWebsitesNew stored content 1 yearExisting websites 3 yearsExisting stored web content upon requestAccessible = W3C, 2.0, Level ANon-web based info/comUpon request

  • Education InstitutionsProcure accessible or conversion ready electronic formats education/training materialsEnsure educators design accessible class/course instruction Education/training materials to students before or at the same time3 yearsEducational LibrariesDevelopers: Education and training materials

  • The Equity Office: ( Disability Services: Adaptive Technology Centre: Publish CMS: Standards and Accessibility Guide workshops, Summer Student resource Program, for Teaching and Learning, Technology Centre: (captioning, etc.)

  • Continue capacity-building Implement broader coordinationStandardized Queens approach and evaluation methodsMandates or policiesFaculty/staff responsible for self-development to identify issues and solutions

  • Distributed to the webmaster list serve, Jan. 28, 2010:Please add the following text in your web sites contact area. The Department of ___________ is committed to advancing accessibility for persons with disabilities at Queens University and we welcome your feedback. To let us know how were doing, you may wish to complete this Customer Service-Accessibility Feedback form (linked to All accessibility related feedback goes to the Accessibility Coordinator in the Equity Office, who will follow up with you as appropriate. Alternatively, you can submit feedback by e-mail, mail, fax, and phone. Please refer to the online form for all contact details."

  • Jeanette Parsons, Equity Officejeanette.parsons@queensu.caRobin Moon, Marketing & Brad Murphy, IT



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