Anne (Peggy) Darrah Adams, RN, MSNPhone: 713.253.1069 (c) 713.975.1609 (h) E-Mail: PAdamsrn@gmail.com Houston, TX 77042NURSING ADMINISTRATORExperienced Consultant and Nursing Leader seeking to obtain a position with responsibilities that will effectively utilize skills obtained through a 35-year healthcare career to improve patient, physician and employee satisfaction; quality and safety; operational excellence; and growth of the organization. Core competencies include:Leadership Management Training Team & Systems Development System Implementation Employee Evaluation Process Improvement Customer Service Communication Team Building Problem Solving & Decision Making Public SpeakingPROFESSIONAL EXPERIENCEAdams Consulting Houston, TXConsulting firm concentrating on preparing individuals and groups for the healthcare hiring process. Consultant (2013 Present)Consultant concentrating on interview preparation for recent nursing school graduates.Published online blogs on the healthcare hiring process at the request of University of Texas School of Nursing.100% success rate in preparing individuals to interview and obtain desired positions.Met with graduate students to instruct and prepare them for their impending job search.
Childrens Memorial Hermann Hospital Houston, TXA dedicated pediatric center with world-renowned programs in neurosciences, trauma, infectious disease and gastroenterology. Consultant (2011 2012)Consultant brought in to report to the Chief Nursing Officer to concentrate on leadership, process improvement, employee evaluation, system development & system implementation.Supervised existing Nurse Leadership Team for 16 months during search for new Director of Womens Services.Completed 225+ employee performance evaluations.Implemented charge nurse training and development program.Led preparation for successful JCAHO visit (Top Rating).Created and implemented program to improve HCAHPS patient satisfaction scores from 54th percentile to 95th percentile, resulting in Womens Services winning the hospitals Award for Best Customer Service.Executed daily leadership rounds, resulting in improvement in nurse and patient satisfaction.Documented sustained improvements for seven (7) months after applying changes to discharge process through interdepartmental Discharge Kaizen.Improved unit communication system by implementing weekly staff meetings, bundling emails, creating monthly newsletters, utilizing topical bulletin boards.Applied LEAN principles to improve unit/pod organization and standardization of supplies, equipment and forms.Directed team of staff nurses in renovation of both employee lounges.Improved circumcision scheduling process and time out procedure with Private and UT Physicians.Developed, implemented and sustained systems to ensure 100% reliability for pediatrician notification of infant delivery and 24-hour physical assessment for all babies.Ensured a smooth transition process while interviewing and selecting new Leadership Team.
Texas Childrens Hospital Houston, TXTop-ranked and largest pediatrics hospital in the United States. Consultant (2005 2008)Consultant brought in by and reporting to the Senior Vice President to train and develop hospital directors in management and leadership skills while working with mid-level hospital administrators and physicians to concentrate on unit-based and interdepartmental problems.Pediatric ICUNeonatal ICUCardiovascular ICUPharmacyClinical LaboratoriesCollaborative Practice CommitteeNursing Houston, TXPrivate school catering to 1,200 students ranging from grades PK-12. School Nurse (1995 2005)School Nurse responsible for assessing and treating ambulatory patients ranging from Pre-K through 12th grade.Developed, implemented and sustained computerized system for immunization records.
Texas Childrens Hospital Houston, TXTop-ranked and largest pediatrics hospital in the United States. Consultant (1990 1995)Consultant brought in by and reporting to the Nurse Executive (Senior Vice President). Developed and implemented Nursing Documentation System (used by TCH until 2008). Developed and implemented Nurse Education Scheduling System (still used by TCH today). Prepared all nursing units for JCAHO visits (Top Ratings two consecutive times). Served as interim Nursing Director for General Pediatrics Units.
Hermann Hospital Houston, TXLargest not-for-profit hospital system in Houston. Nurse Manager of General Pediatric Nursing Units (1981 1988)Oversaw all operations of General Pediatric Nursing Units. Responsible for all 24-hour clinical and administrative operations for patient care and nursing staff for two (2) nursing units with 55 inpatient beds and three (3) observation beds. Chaired Patient Care Standards Committee for Department of Nursing.
Hermann Hospital Houston, TXLargest not-for-profit hospital system in Houston. Assistant Manager, Charge Nurse, Staff Nurse (1979 1981)
LICENSURE & CERTIFICATIONRN LICENSE #245841Certified by the Texas Board of Nursing
EDUCATIONTexas Womens University Houston, TX (1987)Master of Science in Nursing with emphasis in Nursing AdministrationThesis: The Effect of Patient Care Standards on Quality of Nursing Care
University of Texas Austin, TX (1978)Bachelor of Science in NursingGraduated with High HonorsDeans Outstanding Student Nurse AwardTexas ExesAlpha Delta Pi Sorority