Chapter 1IntranetsChapter ObjectsIntranet BasicsIntranet ManagementStrategic IntranetIntranet ComponentsIntranet Technical Decision Intranet PoliciesIntranet BudgetsIntranet Pilot
Intranet BasicsDefine and Describe an IntranetUnderstand The Facilities Provided by an Intranet
We define an intranet to be a network employing standard intranet protocols such as TCP/IPTransmission control protocol/ Internet Protocol And HTTP Hypertext Transfer Protocol To connect a set of clients within an organization or a group of associated clients supporting a community interest.The intranet at a corporation was the first commercial intranet to be based on the world wide web and to use the HTTP protocol
to support a group of web browser clients located in geographically dispersed facilities .An organizational intranet provides facilities to :Share information within the organizationTransfer information between departments or other entities within the organizationMake information accessible across geographic and organizational boundariesCollaborate with other people in the organizationAutomate internal operational processesProvide a single user interface to organizational information resources and toolsTrain and educate individuals within the organization
With these facilities , an intranet offers the opportunity for an organization to :Provide ready access to information needed to make information decisionsIncrease awareness of other projects happening within the organizationSupport geographically dispersed individuals and departmentsStay abreast of the latest advances in fields related to the organizations mission
An organization can use these capabilities to :Imporve the quality of its decisionsExpedite decision makingEliminate duplication of effortImprove communication throughout the organization Increase the cohesiveness of the organizationFacilitate collaborative effortsEnhace competitive advantageBoost morale and increase employee retentionIncrease productivity
With this flexible structure , intranets can provide failities to share :Stategic planeBudgets and financial analysesBenefits informationProduct development documentsComments on collaborative projectsCompetitive analysisData sheetsPersonnel data
The intranet can there by support intra-organizational efforts in the following areas :Internal communicationsCollaborative and cooperative projectsIntellectual capital managementBusiness process reengineering
INTRANET MANAGEMENTUnderstand management issues related the adoption of an intranet throughout your organizationEngage management in a discussion of organizational issues related to the deployment of an intranet in your organization
Lets consider some interesting statistics about corporate adoption and acceptance of intranets from major market research firms , including IDC , forester research , and zone research .More than half of the larger corporations now have an intranet in placeThe majority of corporations are considering implementing an intranet if they don't have one yet By 1998 , corporations were spending close to $11 billion intranetsWith intranet expenses accounting for approximately one-quarter of the money spent on web initiatives by U.S. companies , the amount spent on intranets continues to rise .
An intranet is highly distributed and tends to support decentralized decision making and control . if your organization has hierarchical management structure in place , an intranet can serve to break down some of the barriers between management levels , increasing communication and making people at each level more responsible for the success of the organization .adoption of a corporate intranet facilitates A corporations move toward lines of business from a centrally controlled vertically integrated business model . with the information it needed to operate as separate profit and loss (P&L) centers , each line of business could make decisions on a local level , reporting results to corporate management . while BJ started as a decentralized effort , control can be shared more easily through communication via the corporate intranet .
STRATEGIC INTRANETSUnderstand how an intranet supports your organization's missionPose questions in order to design an intranet for your organization
Intranets can support an organization's mission by facilitating communication , enhancing cooperation , and promoting collaboration . examples of ways in which an intranet can support an organization's mission include :Providing competitive analysis to marketing so that company can fulfill its mission of remaining the market leader in a particular product area.Supporting the sharing of information and case loads in an organization with a mission to offer low-cost community legal services to those in need of legal aid.
Let's pose a number of questions for your organization to answer.How does an intranet support your organizational mission ?How can an intranet assist your organization in information sharing ?What data processing function are currently performed within the organization ?What additional data processing functions need to be performed within the organization ?Which of these functions can be performed on application servers on the intranet to distribute the load , improve the user interface , or make the data or application more accessible throughout the organization ?How can an intranet streamline your data processing operations ?
INTRANET COMPONENTSUnderstand the components of an intranet Compare the intranet and an intranet
Web BrowserWeb ServerWeb ServerWeb ServerApplication ServerApplication Server APICGIJDBC DriverComponent Transaction ServerDatabaseDriverApplication ServerApplication Server APIComponent Transaction ServerComponent Transaction ServerComponent Transaction ServerDatabaseDriver
An intranet serves an organization or a community of interest and restricts access to members of the organization or community . the intranet is the public network of networks and servers connected via IP (intranet protocol) around the would.At A corporation , the intranet supports application processing while the intranet public site provides information on the corporation and products. At BJ , the intranet provides confidential information on product development plans and allows access to code under development , while the intranet provides access to information released to the public.
INTRANET TECHNICAL DECISIONSPose the technical questions that need to be answered to formulate your intranet strategyMake technical decisions within your organization regarding your intranet strategy and security requirements
Let's look first at existing application and information systemsWhat components of an intranet are currently in place in the organization ?Do all members have web browsers on their desktop systems Is connectivity in place for all members of the organization to access all webs sites on the intranet ?Does your organization have existing internal web sites ? can existing web servers accommodate additional web sites ? can existing web sites accommodate additional connect ?What hardware is available for use within the intranet ?What software available for use within the intranet?Witch existing applications and legacy systems are worth maintaining ?Witch of these can be easily connect to the intranet?
deterrence protections detections response
INTRANET POLICIESUnderstand the need for policies governing your intranetDevelop guidelines and policies for intranet usage
AUP is the acronym for acceptable use policy . this policy describes what is allowed and not allowed by your organization regarding the use and dissemination of information and documents its important to develop such policy regarding the use and dissemination of information and documents for your organization's At A corporation there were licensed marketing databases witch could not be shared with people out side the company , it was important to include a notice in the AUP For the intranet that this information was for internal use only since BJ is a start up venture , the AUP for the intranet provides guidelines for protecting software and project planes that are under development and not ready for release yet .
check on confidentiality polices and make sure that they apply to documents thats are available on your organization's intranet . develop or updates confidentiality policies with members of your world wide web council , so that each group understands ramifications of making documents available on your organization's intranetA corporation and BJ both develop polices for confidentiality and for internal use in the documents that ware posted to the intranet corporations modeled its intranet polices after its hard copy documents polices while BJ develop its document policy along with its intranet and internet polices when the company was started
INTRANET BUDGETSUnderstand the cost factors involved in the development , deployment , and maintenance of an intranet
Technology hardware and softwareManagementNetwork securityTrainingLearning curveMaintenance and updateDBMS and legacy systems integrationHuman resources headcount and expertise
INTRANET PILOTUnderstand a pilot intranet deploymentUnderstand the reasons for a pilot project
Involving users and information providers from the beginning of the planning process is the best way to ensure that your system meets then needs of both the users and information providers For A corporation it was critical to engage members of various departments in the development of an intranet pilot the BJ community is much more comfortable using intranet applications and the main pilot project is the development of the online learning software for internal and external deployment , once again the needs of the user community are the most important factor to consider in developing , a pilot intranet project
pilot implementation allow organization to build user and management acceptance incorporate feedback into their plans and development understand costs and resources required to maintain and manage and intranetestablish and support a group of trained users and information providers over time