Quiz Service Level Agreements

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    14-Oct-2014

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Quiz Service Level Agreements Question 1 of 4 1. SLA stand for Service Level Acceptance A. B. TRUE FALSE Question 2 of 4 2. An SLA specifies the services required to develop…

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Quiz Service Level Agreements Question 1 of 4 1. SLA stand for Service Level Acceptance A. B. TRUE FALSE Question 2 of 4 2. An SLA specifies the services required to develop a product. A. B. TRUE FALSE Question 3 of 4 3. An SLA should be reviewed regularly. A. B. TRUE FALSE Question 4 of 4 4. It is not necessary to define support services in measurable terms. A. B. TRUE FALSE Score Report Score: 100 out of 100 Total Correct: 4 out of 4 correct %Score: Min. Pass %: Result: Judy 100 % 70 % 100