Train The Trainer Presentation
IntroductionThe TrainerPreparationThe Training Session.
Learning StylesCoachingListening Questioning Techniques
IntroductionObjective of the sessionTraining to be givenVehicle for the training (verbal, practical, visual)The trainerAssessment method (practical, Q & A, discussion)Time allocated
As a trainer you will gain from the training session as well as the trainee. It is part of your development.
The TrainerPersonal skillsCommunication skillsMotivational skillsOrganisational skillsKnowledge and experience
The TrainerAppearanceBody LanguageListensPatientHumourUnderstandingConcise
The TrainerClear VoiceClear ProjectionGood LeaderEnthusiasticDetermined Willing
The TrainerPlans aheadLogicalMethodicalExperiencedCredibleEnjoys training!
Preparation5 PsProperPreparationPreventsPoorPresentationDefine objective of the training sessionAsk the trainee to read appropriate literature, if necessary
PreparationGap Analysis Identify the trainees experience/knowledgeIdentify the trainees needsAdopt training styleTellSellParticipateDelegate
The Training SessionHandouts should not have too much information on the one sheet.It is important that the trainee understands the background to the topic therefore use open questions, for example, explain to me why we do it this way?.Feedback is vital, therefore always ask do you understand so far?., etc.Be aware of learning styles - important as to how you put across the information to the individual(s)Activist, Reflectors, Theorists, Pragmatists
The Training Session
Example of a Poor SlideToo much information on a slide can be very off-putting. Always use bullet points with short concise information that will get the information across to the trainee(s). It is human nature to scan over the words on a slide so if you have too many you will loose the impact compared to a few words that will say the same thing! The next slide shows a good example of a slide for a presentation that will have less text but it will say exactly the same thing and have more impact on the trainee than this slide.
The Training SessionExample of a Good Slide
Use bullet points to get across information.Use a maximum of 1-2 lines.
Learning StylesActivistneed challenges, new topics, ideas, etcdont like to sit and listen for more than an hour at one timehands-on, get in amongst it, make mistakes, have funlike to mix with other activistsReflectorsneed time to consider, assimilate and preparerequire relevant information on the topiclike to listen to a wide cross-section of views on the subjectdont like to be put under pressure or have to improvise
Learning StylesTheoristslike to ask questionstraining session objectives has to have clear structure and purposedont like complex ideas and concepts that may stretch themapproaches and concepts to be explored must be sound and validcomfortable with similar calibre of peoplePragmatistslike hands-on practical experiencesenjoy practical tips and techniqueslike to tackle REAL problems they encounter day to daycomfortable listening to experts with the answers
Definition: Process of brining out the best in people.Coaching can take place informally or formally.Coaching is mainly about listening and asking questions.
Effective coaching must have the following key competenciesquestioning skillsnon-judgmentalgiving praise/recognitioncandid and challengingbuilding rapportencouraging and supportivecreating trustgetting to the pointobservational skillsobjective
ListeningActive listening - often we unconsciously show the speaker we are not listening. It is an extremely easy way to insult somebody!A good listener has a powerful appeal. Listen without judgement, put yourself in the speakers position. Summarise at the end, this will force you to listen.
Questioning TechniquesClosed questionsis the essay finished?were there any deviations?Open questionstell me where we are we with the essay?How did the analysis go?
Questioning TechniquesLeading QuestionsAre you good at.?You had a problem with that, didnt you.?Reflective or Summarising QuestionsCan I summarise what you have told me...Is that correct?Follow up or Probe QuestionsTell me more about...?Can we go into this in a bit more detail.?
Questioning TechniquesLink or Bridging QuestionsThanks that was useful. Can we now go into the..?Final or Catch-All QuestionsIs there anything that we should consider.?
SummaryBe preparedobjective of the training sessionunderstand your presentation skillsunderstand the trainees knowledgeensure they understandask questionslisten to their questions