Information literacy and digital inclusion: from advocacy to action

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Information literacy and digital inclusion: from advocacy to action

Sharon WaggTinder Foundation, UKJane SeckerLondon School of Economics and CILIP Information Literacy Group, UKStphane Goldstein InformAll, UKEuropean Conference on Information Literacy ECIL2016Prague10 October 2016

Photo: Astronomical Clock at the Old Town Hall, Praguejaime.silva on Flickr - CC BY-NC-ND 2.0


In the UK, 12.6m people do not have basic digital skills - almost 24% of the adult populationHighly represented among the digitally excluded: people with no qualifications, elderly, disabled, low incomeGroups who never use the internet:13% of UK population as a whole42% of over 65 year olds, 58% of over 75 year olds36% of people with disabilities32% of people on low incomes


Digital exclusion: a major social concern



Challenges for public policy

UK government has identified four main challenges to going online:access - the ability to actually go online and connect to the internetskills - to be able to use the internetmotivation - knowing the reasons why using the internet is a good thingtrust - a fear of crime, or not knowing where to start to go online


What is UK government doing?

Some recent activities:Digital inclusion strategy (2014). This includes:Common definition of digital skills and capabilitiesPromoting working on partnerships between commercial, public and not-for-profit sectorsEmbedding digital inclusion in the strategies and activities of all government departmentsDigital Inclusion Charter (2014)Benchmarking and tracking of digital inclusionDigital Inclusion Outcomes FrameworkDigital Inclusion ForumsDigital Friends initiative


Tinder Foundation

Our visionA world where everyone can benefit from digital




About Tinder Foundation

Charity and digital inclusion organisationWe help the most vulnerable in society engage with technology and use it to improve their lives, through face-to-face support and easy to use digital learningLearn My Way is our online learning platform - www.learnmyway.comDesign/deliver digital inclusion programmes for central/local Government, private sector, Trusts/FoundationsSince 2010, almost 2 million people helped to get online through UK online centres in our networkNetwork is a big club with a shared vision made up of 5,000 hyperlocal partners


About Tinder Foundation




Library Digital Inclusion Fund

October 2015-April 201616 library services funded across England, delivered in over 200 branchesOver 1,600 people supported to gain basic digital skills of which over 800 gained digital health literacyReached socially & digitally excluded peopleDifferent models tested: partnership, tablet lending, mobile classroom


CILIP Information Literacy Group (ILG)

Charity and digital inclusion organisationSpecial Interest Group of CILIP (UKs chartered institute for librarians) set up in 2003Organise the LILAC conference annually Publish the Journal of Information Literacy (open access, peer reviewed)Host and LIS-Infoliteracy Jiscmail list (over 2000 members)Offer training, funding, sponsorship and research bursaries for membersTwitter @infolitgroup community (over 4200 followers)Developing links outside the library sector through our Advocacy and Outreach Officer


ILG advocacy outside of higher education

Working in partnership with:

In discussions with:


ILG Research Bursaries

Funding projects (up to 10,000) outside the higher education sector:Public libraries and digital champions in Newcastle (completed)School libraries and political literacy in Scotland (completed)Value of information literacy in the workplace (completed)Information literacy among trainee teachersInformation literacy to facilitate research amongst radiographersInformation literacy to promote citizen engagement at the local levelUnderstanding information skills in the workplacNew projects just being announced:Refugees and information literacyInformation discernment in response to misinformation


Digital Literacy TeachMeet events

Two held in February 2016 (London and Leeds)


Questions for discussion

Question 1:What are your experiences of digital inclusion in your respective countries (collaborations, projects, research, policies)?


IL and digital inclusion: a global perspective


World caf discussions


Questions for discussion

Question 2:What are the merits of a collaborative approach between public / academic libraries and other players to foster digital inclusion? What are the challenges facing the fostering of such collaborations?Consider the wider benefits to society as a whole as well as the practical benefits for individuals and communities


Questions for discussion

Question 3:What is the role of librarians in such collaborations?

Question 4: What lessons have been learnt from collaborations, and what might be done to improve them?


Further reading

Geekie, Jacqueline (2016), Report on Digital Inclusion TeachMeets in London and Leeds. ON UK (2015), Basic Digital Skills Framework Go ON UK, Digital Inclusion Outcomes Framework Ofcom (2016), Internet use and attitudes 2016 Metrics Bulletin. The Information Literacy Advocacy section UK Government (2014), Digital Inclusion Strategy Wagg, Sharon (2016), An opportunity for public libraries to demonstrate their role in digital inclusion. Tinder Foundation (2016), What place does digital inclusion have in digital literacy? TeachMeet Facilitator Summary Report

21Sharon @TinderFdn

Jane @infolitgroup

Stphane @stephgold7

Thank you for your attention!Photo: Charles Bridge, PragueBill Hertha, on Flickr - CC BY-NC-ND 2.0