Customer retention tricks that actually work

  • Published on
    29-Dec-2015

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DESCRIPTION

It is essential in consumer-driven market to retain customers for meeting the business objectives. Major strategies that help in retaining customer retention include power words while conversation, sending surprise gifts and customer loyalty programs. - PowerPoint PPT Presentation

Transcript

Customer Retention The new normal

  • Why customer retention is important?
  • Helps you achieve goals
  • Economical than regular marketing
  • For maintaining durable relationship with customers
  • For word of mouth publicity